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Popular Articles

Frequently read documentation, feature guides, and troubleshooting steps

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Onboarding3 min read
🚀

Getting Started with VibeMetrics AI

Set up your account, configure relationship goals, and run your first chat analysis in under 2 minutes.

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Features4 min read

Using Smart Matches & Relationship Memory

Learn how relationship facts, attachment styles, and interaction history are saved to your match profiles.

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Guides5 min read
📊

Chat Analysis & Risk Metrics Guide

Understand ghosting risk scores, active interest readings, compatibility metrics, and red flag warnings.

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Features4 min read

Profile Optimizer Walkthrough

Audit bio consistency, photo alignment, and conversation hooks to maximize dating profile response rates.

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Billing2 min read
💳

Managing & Canceling Subscriptions

Billing cycles, upgrading plans, Paddle invoice access, and how to cancel or pause your subscription.

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Account & Data3 min read
🔒

Data Retention & Account Deletion

Understand zero screenshot storage, export your match memory data, or permanently erase your account.

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Frequently Asked Questions

Quick answers to common questions about features, account safety, and subscriptions

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System Status

Real-time operational status of VibeMetrics AI core services

All Systems Operational

AI Services

Llama 3.2 Vision & Chat Models

Operational

Authentication

Supabase OAuth & Session Tokens

Operational

Payments

Paddle Billing & Invoicing Engine

Operational

Database

Cloudflare D1 Match & Fact Store

Operational

Analytics

Usage Metrics & Telemetry

Operational
Last updated 1 min ago99.98% 30-Day Uptime
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