Troubleshooting Screenshot Upload & OCR Failures

Common causes of screenshot analysis failures and how to fix them.

🛠️Troubleshooting
Level:Beginner
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3 min read
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Updated Aug 1, 2026
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By VibeMetrics Support Team

Troubleshooting Screenshot Upload & OCR Failures

If your screenshot upload fails or produces unreadable text:

Common Solutions

  1. Ensure image resolution is clear and uncropped.
  2. Use standard image formats (PNG, JPG, WebP) under 10MB.
  3. If using custom device themes, switch to standard chat app themes.
Tags:#ocr#screenshot#upload-error

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